Return Policy

Our return policy


To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you’ve done all of this and you still have not received your refund yet, please contact us at
[email protected]

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 457 Ham Rd. Alabama US AL 35951.


To return your product, you should mail your product to: 457 Ham Rd. Alabama US AL 35951

More Info

We would love to hear from you whether you have questions about our products or a personal testimonial of the success you've seen with our products. Feel free to reach us through the contact form and we'll respond as soon as possible!


Address: 457 Ham Road.
Albertville, AL

Phone: (256) 572-7422

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About Us

We do our best in customer service and truly share in your successes, whether that is the comfort of your aging dog or cat or champion ribbons or saddles at your Horse Events. We Love our customers and hope you love us back!